Commercial Office Property Manager
18 January 2023
  • HCMC
  • Closed
Reporting
  • Group Project Director
  • Property Owner’s Control Group (Monthly)
Experience
  • Minimum 10 years experience in Property Management of Commercial Properties.
  • Minimum 5 years experience in role of Property Manager of Grade A Office Properties in Vietnam
  • Familiar with Vietnamese Property Management
Responsibility
  • Responsible for active participation in Construction Handover of a Grade A Commercial Office Tower and making preparations for its Occupation and Operation.
  • Managing day to day operations of a Grade A Commercial Office Tower in HCMC.
  • Providing a premium service to its occupants and neighborhood community.

 

Duties:
 1. Organization
  • Identify Manning & Resourcing Requirements for the orderly operation and maintenance of the Property.
  • Oversee recruitment and mobilization of a Property Management team.
  • Arrange training, motivate, mentor, enforce discipline and perform regular Service reviews for the orderly and efficient operation and maintenance of the Property.
  • Oversee competitive Tender, negotiate and engagement of 3rd Party Specialist Service Agents as appropriate to aid in the orderly and efficient operation and maintenance of the Property.

 

 2. Planning
  • Actively support preparation of the Property in readiness for Operations
  • Prepare, Present and implement Property Management Standard Operative & Emergency Response Practices, Management Plans, Handbooks and Manuals for the orderly and efficient operation and maintenance of the Property.
  • Perform regular review of Property Management Documents and issue updates as appropriate.

 

 3. Reporting & Archiving
  • Prepare, present and issue regular Reports to the Property Owner’s Control Group of the status of the Property and its operation.
  • Prepare, present and where directed implement recommendations to improve the performance of the Property.
  • Oversee preparation, presentation and issue of regular accounts of collections and expenditures related to the operation and maintenance of the Property.
  • Oversee the creation and maintenance Property Archives.

 

 4. Operations
  • Manage the day to day Operation of the Property to safeguard its Occupants, Performance and Value.
  • Implement Surveys to monitor the condition and operation of the Property.
  • Oversee Develop and operate Property Management & Tenant Facing App’s to aid the orderly and efficient operation and maintenance of the Property.

 

 5. Engineering
  • Peer Review existing Design and Arrangements and make recommendation to Property Owner’s Control Group for alterations / purchases for the orderly and efficient operation and maintenance of the Property.
  • Review Technical Document Submissions (As Built Drawings / Tenant Fit Out Applications and such like as necessary to ensure the Property remains in Good Order
  • Monitor Condition and Operation of Property. Ensure the Property is kept clean, secure and in good order.
  • Oversee establishment and operation of efficient Preventative and reactive maintenance programme for the orderly and efficient operation and maintenance of the Property.
  • Plan and Monitor Engineering Works to minimize disruption to Property Operations and its Occupants.
  • Monitor and make recommendations, where appropriate, on improvements to the Property to protect Tenant Experience and Property Value.

 

 6. Relationship Management
  • Actively Support leasing and marketing activities to attract tenants to the Property
  • Establish & Maintain Good Relations with Tenants and 3rd Stakeholders i.e. Neighbourhood Representatives, Regulatory and Statutory Authorities, Ultility Providers and 3rd Party Service Agents to aid in the the orderly and efficient operation and maintenance of the Property.
  • Call, Chair, Lead and Minutes Meetings with Property Stakeholders as required.
  • Develop and Implement Initiatives to create attractive and inviting Public Spaces to elevate the Brand value of the Property.
  • Develop Programme to generate additional value/ enhancements to Tenant & Occupant experience.
  • Implement Processes to manage in a cordial and reasonable manner complaints, feedback.
 7. Commercial
  • Oversee Preparation and Maintenance of Property Operating & Capital Expenditure Budgets & Cashflow Projections.
  • Oversee Maintenance and Control of Property Operations & Capital Expenditure Accounts
  • Oversee Collections of Fees (Tenancy Leasing, Management and such like). Track and take action as necessary to pursue delinquent payments.

 

 8. Life Safety
  • Manage Life Safety and Security on the Property.
  • Oversee provision of Training, Equipment and Drills as appropriate to Protect Persons and Property
  • Respond to Crisis/ Emergency incidents in an effective and orderly manner and conduct post incident investigations to identify actions to prevent further repetition.

 

 9. Handover
  • Actively participate in Building Contractor Handover Inspections.
  • Lead Handover & Return of Tenancy Spaces from Tenants.
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